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FAQ
HELP CENTER

FAQ

Short answers to common questions.

GETTING STARTED

No. Submit links from anywhere: Spotify, Apple Music, YouTube, SoundCloud, Bandcamp. CutClub doesn't care where you listen.

No, but it's better with it. Slack integration sends reminders and results to your channel. Without it, you'll get emails instead.

You choose: 8, 10, or 12 weeks. One matchup per week is the default, but you can customize the schedule.

With a Season Pass, unlimited. With Per-Seat pricing, you pay for each active player. Most clubs are 6-20 people.

GAMEPLAY

Submissions are anonymous until results. After voting closes, you see who picked what. The reveal is half the fun.

You can't submit to a closed matchup, but you can still vote and react. Missing weeks doesn't kick you from the season.

Yes. Hosts can pause the season anytime. When you resume, the schedule picks up where you left off.

You distribute points across your top picks. Can't vote for yourself. The exact format depends on your season settings.

Anonymous mode helps. But mostly: the themes. 'Songs that sound like the color blue' doesn't reward obvious picks.

TECHNICAL

Not yet. The web app is phone-first and works great on mobile. A native app is coming later.

All modern browsers. Chrome, Safari, Firefox, Edge. If it's not from 2015, you're fine.

Yes. Season history, submissions, votes, and recaps can all be exported. Your data is yours.

PRICING & BILLING

Not currently. But at $9.99 for unlimited players, one season is a pretty cheap experiment.

No. Buy them whenever, use them whenever.

If you haven't started your season, yes. Once matchups begin, no. Email us if something's wrong.

STILL STUCK?

Ask us directly

Email us at hello@playcutclub.com